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Frequently Asked Questions

State | Federal

There are always questions to be asked and answered concerning state and federal tax recovery. We may not be able to answer all of your questions here, but perhaps we can answer some of the most obvious. Just click on the words State or Federal to take you to the appropriate Q & A. If you don’t see the answer to your question, just email us at info@ashlandgroup.com, or give us a call and ask for an account executive.

State

1.
How long will the review take?
2.
What information do you need to review?
3.
Will a refund request trigger a full-blown audit?
4.
If you find out that we owe more money, do you report that liability to the state?
5.
What if I change my mind after you find a refund for us?
6.
Who will actually do the paperwork, conduct the follow up, and work with the state to get my refund approved?
7.
If we are currently under audit, should we wait until after the state auditor has left?
8.
Why wouldn’t my Big Four accounting firm know about these issues?
9.
What makes the technical expertise of the Ashland team different from my in-house experts or my accounting firm?
10.
When do we pay you if you find a refund?
11.
Should we wait until after we have an audit to have you conduct your review?
12.
How do you get an issue about which we might never hear approved?
13.
How did you select our company to contact about a refund?
14.
This type of recovery is not a priority. Why should I take the time to conduct this review?
15.
How much of my time or my staff’s time is involved?
16.
I’ve already done a review like this, so how can you assist me further?
17.

Why should I use your services?

 

 

1. How long will the review take?

The purpose of the initial review is to identify viable refund issues and to estimate the amount of refund you are due. This process may take from one day to a week, depending on the complexity of your business and the number of entities we review. Once you know the issues and potential refund amounts, the decision to proceed with the project is yours.

2. What information do you need to review?

As a general rule, we need to see the state tax returns, work papers and federal 1120s for the last 3-4 years, as well as audit schedules for any recent state audits.

3. Will a refund request trigger a full-blown audit?

Not likely. All of the issues we bring our clients have been approved by their respective states. As part of our engagement, however, and before we recommend that you file for a refund request, Ashland’s former senior state auditors will conduct a review of your open years to identify any liabilities that would exceed the refund requested. We present to you all of the refunds as well as all of the liabilities before you are required to make a decision to move forward.

4. If you find out that we owe more money, do you report that liability to the state?

Absolutely not. We sign a confidentiality agreement, assuring you that anything we uncover during the review will be kept in the strictest confidence.

5. What if I change my mind after you find a refund for us?
Not a problem! We always give our clients the option of not filing for the refund. Our first priority is to be sensitive to the needs of our clients.

6. Who will actually do the paperwork, conduct the follow up, and work with the state to get my refund approved?

Your Ashland team will prepare the amended returns, follow the claim through the approval process, represent you in negotiations with the state, if necessary, and track your claim until you receive your check.

7. If we are currently under audit, should we wait until after the state auditor has left?

No. This is actually an excellent time for a review, since we can present our issues to the auditor before the audit is closed. In this case, you can receive the benefit immediately, as opposed to filing an amended return and having to wait for a refund check. This is a unique opportunity to accelerate the refund process.

8. Why wouldn’t my Big Four accounting firm know about these issues?

Big Four firms offer a wide variety of services and do not focus all of their efforts on state tax recovery. They also rely heavily on entry-level accountants for the bulk of their state compliance work. Ashland is laser-focused on state tax recovery and has recruited former senior state auditors who have deep and specific experience as well as personal contacts. This uniquely positions us to bring to the table unpublished issues that have, in many cases, taken years to develop.

9. What makes the technical expertise of the Ashland team different from my in-house experts or my accounting firm?

The team leaders for each of Ashland’s state audit teams average twenty-six years as a senior multi-state auditor with their respective states. You will be working with each of these professionals face-to-face as we conduct your review. No other firm in the industry provides this level of specialized expertise.

10. When do we pay you if you find a refund?

We work on a contingency basis…no results, no pay. Our fee is due when you receive your check from the state, when a credit is taken or when a reduction of an audit assessment is finalized.

11. Should we wait until after we have an audit to have you conduct your review?

Absolutely not. A huge benefit in using Ashland is our audit staff. We are experts when it comes to state tax recovery and refunds, but many of our clients consider us to be their "insurance policy" when it comes to ensuring their tax returns are prepared accurately prior to an audit.

12. How do you get an issue about which we might never hear approved?

Most of our key consultants have worked for state tax departments, some for many years. This experience has given them an insider’s perspective of these organizations as well as knowledge of positions states have taken on specific issues with a variety of companies. Most of the resulting agreements are never published. Ashland has experienced significant success in using this knowledge to leverage similar rulings for its clients.

13. How did you select our company to contact about a refund?

Once we identify an issue that can be applied to other taxpayers, we contact companies we believe could benefit. Our staff conducts extensive research utilizing many of the public databases, web sites, SEC reports and other similar data to identify companies that could potentially benefit from identified issues.

14. This type of recovery is not a priority. Why should I take the time to conduct this review?

We understand that most companies have little time to revisit what has been done in the past. The initial review takes a very small amount of your time and, at the very least, will provide you with an assurance that your returns are being prepared properly and that no refund opportunity has been overlooked. However, if you encounter a refund opportunity, prompt action may be required to prevent additional dollars from being lost because of statute expiration.

15. How much of my time or my staff’s time is involved?

We will need about 30 minutes at the beginning of the review and about the same upon completion.

16. I’ve already done a review like this, so how can you assist me further?

Most of our client companies currently work with one of the Big Four accounting firms. In spite of this, our success ratio for companies we target is about 80%. We are successful because the issues we bring to you are unpublicized positions Ashland has discovered and developed. Many of our reviews have generated hundreds of thousands of dollars—and even several million dollars—in refunds, despite the fact that previous reviews had been conducted internally or by the Big Four or other firms.

17. Why should I use your services?

Quite simply, because you have nothing to lose and plenty to gain. You pay nothing if Ashland fails to recover any funds based on our issues; however, Ashland has become one of the largest nationwide tax recovery specialists by identifying refund opportunities that remain largely unknown to accounting firms. In today’s competitive environment, any income companies can add to the bottom line is valuable and worth targeting.

 

 

Federal

1.
What kind of records will we need to pull for a federal review?
2.
How long will a federal review take?
3.
How can you do a recovery review in such a short time?
4.
Who would we be dealing with at Ashland?
5.
What do you do to minimize my staff’s time commitment to the recovery project?
6.
We are concluding a federal audit and we are concerned about conducting a federal review at this stage of the audit.  Is this a good time?
7.
Do you handle all negotiations with the IRS?
8.
We have been notified of an audit and we are concerned about presenting refund issues shortly after the audit starts.  How would you handle this?
9.
Can a review be done without coming out to our offices?
10.
Why do you have refund ideas that my tax staff or accounting firm would not know about?
11.
We have one of the Big 4 accounting firms review our returns before they are filed.  In this case, why should we need to conduct a recovery review? 
12.
Are your issues positions that would have to be reported as “reportable transactions”?
13.
What about “timing issues”?
14.
How would Ashland be compensated for the review?
15.
Do I ever have to pay Ashland any money up-front?
16.

This type of recovery project is not a priority for us.  Why should I take the time to conduct this type of a review?

 

 

1. What kind of records will we need to pull for a federal review?

To start with, we will need to be provided the 1120’s with all supporting schedules.  From these, we will identify potential tax recovery transactions that we will need additional information on.  With the review conducted by former senior level IRS Revenue Agents, we do not waste your staff’s time by asking needless questions or requesting information that will not be useful.

2. How long will a federal review take?

Obviously this will depend upon the size of the company we are reviewing and the availability of requested information.  Since much of our work can be conducted before we meet with you, the time spent on the review is minimized.  Our federal teams are highly trained and experienced in identifying issues that have high potential for recovery and will be focusing primarily on those issues.  Most reviews can be conducted within a period of three weeks, with only 2-5 days of this time at your office.

3. How can you do a recovery review in such a short time?

We are not conducting a full audit of your books and records.  We have certain issues that have proven to be worthwhile for other taxpayers and we narrow our focus on those issues during the review.  Once we identify affirmative issues, we do an overview of the return to identify outstanding liability issues that may offset the refund.  In such a short time it would be impossible to conduct a full audit but our trained ex-IRS staff can generally determine if the refund would likely be offset.  Assuming that there are no negative issues identified, we will recommend that you proceed with pursuing the recovery.

4. Who would we be dealing with at Ashland?

We assign a Project Manager to each project who serves as your primary contact.  They coordinate to have each of our former IRS specialists review your returns for their specialty issues. The report of our findings would be made to you by the Project Manager.

5. What do you do to minimize my staff’s time commitment to the recovery project?

We are aware other consulting firms advertise minimal time commitments when in reality, it ends up taking much too much time away from the day-to-day operations of your staff.  We are very sensitive to the time commitments we make and conduct our projects in a way to minimize the actual time expended by your staff.  Some of our review is conducted prior to meeting with you for the first time.  We then provide you a list of the items needed for our review. Upon arrival, we will meet for about 1 hour to discuss specific areas of your operations and answer any questions you may have.  With this information we continue our review.  Once we identify transactions, we may need additional information so as to provide you with a short list of additional items needed.  It is not nearly as cumbersome as an IRS audit and because we are focusing on a few significant areas of the return, our requests are kept at a minimum.

6. We are concluding a federal audit.  We are concerned about conducting a federal review at this stage of the audit.  Is this a good time?

It is an ideal time.  Now that the IRS audit team has identified the negative issues, you have nothing else to lose by having us conduct a review to identify affirmative issues. These can then be provided to the IRS audit team before they close out the audit and they can approve the positive issues reducing any tax due.  We can also review their proposed negative issues to see if they can be reduced.

7. Do you handle all negotiations with the IRS?

Yes we can do that if you would like us to do so.  Most clients prefer that we do.  If, however, you would prefer that we conduct our review, present our finding to you and allow you to discuss them with the IRS audit team, we will certainly assist you in this fashion.

8. We have been notified of an audit and we are concerned about presenting refund issues shortly after the audit starts.  How would you handle this?

Most IRS audit teams would prefer to see the affirmative issues earlier rather than later in the audit process.  We generally recommend that the review be conducted as early as possible and we can jointly decide the most opportune time to present the refund issues.

9. Can a review be done without coming out to our offices?

Yes it can.  If we are provided the returns, supporting documentation and get all of the answers to our questions, we can conduct the review without being on-site.  However, in most cases we have found that for larger companies, it is worthwhile to visit with the tax staff on-site and allow our senior consultants to have face-to-face interaction with the persons that either prepare the returns or provide the information to your return preparers.

10. Why do you have refund ideas that my tax staff or accounting firm would not know about?

Federal taxation is so complex that no one can keep up with all of the rulings, court cases, policy decisions and interpretations.  When you have transactions that are similar to others that we have seen with taxpayers in other parts of the U.S., we may be able to offer a new perspective on how to report it in a more favorable way.  We conduct reviews of many taxpayers each year, most of which have very competent federal tax departments and/or utilize the services of one or more of the Big 4 accounting firms.  In almost every situation, we are able to recover money for these companies.  That is why we recover millions of dollars for our clients each year.

11. We have one of the Big 4 accounting firms review our returns before they are filed.  In this case, why should we need to conduct a recovery review?


Most all of the major companies that we work with have had their returns prepared by or reviewed by a national accounting firm before they are filed.  In spite of this, we are able to bring new issues to the table which results in tax recovery.  In some cases, it is decisions or interpretations that have occurred after the return was filed and can be applied retroactively.  Many times however, just merely having a team of ex-IRS specialists that have reviewed or audited thousands of corporate returns over the years conduct a hands-on review will identify positive issues that were overlooked.  Our success with the Fortune 500 companies speaks for itself.

12. Are your issues positions that would have to be reported as “reportable transactions”?

Absolutely not.  We do not propose any tax shelters for our clients or suggest that our clients take any position that would qualify as a “reportable transaction”.  We are not in the business of selling tax shelters or aggressive positions in any way.

13. What about “timing issues”? 

We do review your return to determine if you have deferred income in the most advantageous way and also taken expenses in the earliest year possible.  In some cases we are able to defer the reporting of income to a later year or accelerate a deduction into an earlier year.  In these cases, we get credit for the timing issue at a reduced rate, as compared to a deduction that can be taken that has not been previously reported.

14. How would Ashland be compensated for the review?

Although we work with our clients in a number of ways, we normally conduct our projects on a fee-for-performance basis.  We only get paid if you realize economic benefit.

15. Do I ever have to pay Ashland any money up-front?

Under our fee-for-performance basis, we never receive any compensation or advances on fees.  We cover all personnel costs, travel costs and out-of-pocket expenses, up until the time you have the IRS provide you acceptance of our refund issues.

16. This type of recovery project is not a priority for us.  Why should I take the time to conduct this type of a review?

Clients mention this frequently.  However, when you consider the amount of money most companies pay for federal taxes, it makes sense to do everything to minimize tax expenses and increase your cash flow, as this directly affects your company’s bottom line.  Perhaps most importantly, the refund issues we identify can almost always save you thousands of dollars - and in some cases millions in future years.  The real question should be, “How can we afford not to participate in a recovery project?”