State
1. How long will the review take?
The purpose of the initial review is to identify viable
refund issues and to estimate the amount of refund you are due. This process
may take from one day to a week, depending on the complexity of your business
and the number of entities we review. Once you know the issues and potential
refund amounts, the decision to proceed with the project is yours.
2. What information do you need to review?
As a general rule, we need to see the state tax returns,
work papers and federal 1120s for the last 3-4 years, as well as audit
schedules for any recent state audits.
3. Will a refund request trigger a full-blown audit?
Not likely. All of the issues we bring our clients have
been approved by their respective states. As part of our engagement, however,
and before we recommend that you file for a refund request, Ashland’s
former senior state auditors will conduct a review of your open years
to identify any liabilities that would exceed the refund requested. We
present to you all of the refunds as well as all of the liabilities before
you are required to make a decision to move forward.
4. If you find out that we owe more money, do you
report that liability to the state?
Absolutely not. We sign a confidentiality agreement, assuring
you that anything we uncover during the review will be kept in the strictest
confidence.
5.
What if I change my mind after you find a refund for us?
Not a problem! We always give our clients the
option of not filing for the refund. Our first
priority is to be sensitive to the needs of our clients.
6. Who will actually do the paperwork, conduct
the follow up, and work with the state to get my refund approved?
Your Ashland team will prepare the amended returns, follow
the claim through the approval process, represent you in negotiations
with the state, if necessary, and track your claim until you receive your
check.
7. If we are currently under audit, should we wait
until after the state auditor has left?
No. This is actually an excellent time for a review, since
we can present our issues to the auditor before the audit is closed. In
this case, you can receive the benefit immediately, as opposed to filing
an amended return and having to wait for a refund check. This is a unique
opportunity to accelerate the refund process.
8. Why wouldn’t my Big Four accounting firm
know about these issues?
Big Four firms offer a wide variety of services and do not
focus all of their efforts on state tax recovery. They also rely heavily
on entry-level accountants for the bulk of their state compliance work.
Ashland is laser-focused on state tax recovery and has recruited former
senior state auditors who have deep and specific experience as well as
personal contacts. This uniquely positions us to bring to the table unpublished
issues that have, in many cases, taken years to develop.
9. What makes the technical expertise
of the Ashland team different from my in-house experts or my accounting
firm?
The team
leaders for each of Ashland’s state audit teams average twenty-six
years as a senior multi-state auditor with their respective states.
You will be working with each of these professionals face-to-face
as we conduct your review. No other firm in the industry provides
this level of specialized expertise.
10. When do we pay you if you find a refund?
We work on a contingency
basis…no results, no pay. Our fee is due when you receive
your check from the state, when a credit is taken or when a reduction
of an audit assessment is finalized.
11. Should we wait until after we have an audit
to have you conduct your review?
Absolutely not. A huge benefit in using Ashland is our audit
staff. We are experts when it comes to state tax recovery and refunds,
but many of our clients consider us to be their "insurance policy"
when it comes to ensuring their tax returns are prepared accurately prior
to an audit.
12. How do you get an issue about which we might
never hear approved?
Most of our key consultants have worked for state tax departments,
some for many years. This experience has given them an insider’s perspective
of these organizations as well as knowledge of positions states have taken on specific
issues with a variety of companies. Most of the resulting agreements are
never published. Ashland has experienced significant success in using
this knowledge to leverage similar rulings for its clients.
13. How did you select our company to contact about
a refund?
Once we identify an issue that can be applied to other taxpayers,
we contact companies we believe could benefit. Our staff conducts extensive
research utilizing many of the public databases, web sites, SEC reports
and other similar data to identify companies that could potentially benefit
from identified issues.
14. This type of recovery is not
a priority. Why should I take the time to conduct this review?
We understand that most
companies have little time to revisit what has been done in the
past. The initial review takes a very small amount of your time
and, at the very least, will provide you with an assurance that
your returns are being prepared properly and that no refund opportunity
has been overlooked. However, if you encounter a refund opportunity,
prompt action may be required to prevent additional dollars from
being lost because of statute expiration.
15. How much of my time or my staff’s time
is involved?
We will need about 30
minutes at the beginning of the review and about the same upon completion.
16. I’ve already done a review like this,
so how can you assist me further?
Most of our client companies currently work with one of
the Big Four accounting firms. In spite of this, our success ratio for
companies we target is about 80%. We are successful because the issues
we bring to you are unpublicized positions Ashland has discovered and
developed. Many of our reviews have generated hundreds of thousands of
dollars—and even several million dollars—in refunds, despite
the fact that previous reviews had been conducted internally or by the
Big Four or other firms.
17. Why should I use your services?
Quite simply, because you have nothing to lose and
plenty to gain. You pay nothing if Ashland fails to recover any funds
based on our issues; however, Ashland has become one of the largest nationwide
tax recovery specialists by identifying refund opportunities that remain
largely unknown to accounting firms. In today’s competitive environment,
any income companies can add to the bottom line is valuable and worth
targeting. |